Information & FAQ
  • 1- In which countries is it possible to get a VAT refund?
According to the 8th and 13th European directives, VAT refund is possible in all 27 members of European Union: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

It is also possible to recover Value Added Tax in some other countries (Iceland, Norway, Switzerland, Canada, etc.).

In each country, specific conditions may apply. Please contact us for any detail.

  • 2- On what kind of expense is it allowed to recover VAT?
The main categories of expense on which it is possible to claim your VAT back are mentioned below:
1) Fairs and exhibitions expense (stand rental, electricity, water, technical fees, catering, etc.)
2) Transportation expense (fuel, tolls, etc.)
3) Hotel and restaurant
4) Provision of services
5) Cross-companies charges

Rules and conditions are different depending on countries in which you wish to recover VAT. Please contact us for any detail.

  • 3- Is it possible to recover the Value Added Tax on expense paid with fuel cards or service cards?
Yes, road hauliers or other companies that use service cards (Euroshell, Essocard, Total, AS 24, Eurotrafic, DKV, UTA, Routex, BP, Avia, etc) can recover the VAT they paid with them.

  • 4 - How often is it possible to claim for a VAT refund?
In most countries, it is possible to submit claims each quarter, providing that a minimum amount is reached. If such an amount is not reached, it is possible to make a yearly claim.
The minimum amounts are set by each country’s Tax Administration.

In order to optimize your cash management, it is recommended to make quarterly claims when possible.

  • 5 - What is the deadline for VAT recovery?
In most countries, you can claim back the VAT you paid on year n until year n+1, June 30th. Later than this date, your right for VAT recovery is no longer valid.

For companies that would prefer to submit yearly claims instead of quarterly claims, and in order to process claims as efficiently as possible, we recommend that all applications be transmitted to us no latter than May, 31st.

  • 6 - What is the procedure for claiming VAT back?
1) Contact us and inform us of the countries in which you wish to recover VAT,
2) Fiscaleo will provide you with an application form that details the documents and information that are required in order to file a claim,
3) Send your completed application form as well as the original invoices for which you wish to recover VAT,
4) Fiscaleo will analyse your file, process it, and take care of all formalities and correspondence until you get your VAT back on your bank account.

Please note that once the VAT refund process is finished, Fiscaleo will send back your original invoices to your company.

  • 7 - What is the fee charged by Fiscaleo for its VAT refund service?
Our fees represent a percentage of the amounts we recover for you. They are due only in case of successful refund (no fixed cost).

This guarantees you a positive and significant financial outcome.

  • 8 - Why ask Fiscaleo to manage my VAT refunds?
Asking Fiscaleo to manage your VAT refunds is the best way to recover money you already have paid out, easily, safely and without having to dedicate resources to that project.

By outsourcing your VAT refund to Fiscaleo, you seize the opportunity to:
- keep focus on your core business,
- get back your money quickly and securely,
- take advantage of very competitive tariffs that enable you to make significant savings.itive tariffs that enable you to make significant savings.